Hybrid contacts direct

Privacy Policy

1. Introduction Welcome to Hybrid Contacts Direct. We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases.

2. Information We Collect

• Personal Identification Information: Name, address, email, phone number, and payment details when you place an order.
• Prescription Information: Contact lens prescription details provided by your optician.
• Technical Data: IP address, browser type, and usage data collected through cookies and similar technologies.

3. How We Use Your Information We use your information to:

• Process and fulfill your orders.
• Verify your SynergEyes contact lens prescription.
• Communicate with you about your orders and inquiries.
• Improve our website and services.

4. Sharing Your Information We do not sell or trade your personal information. We may share your information with:

• SynergEyes for order fulfillment.
• Third-party service providers for payment processing and shipping.
• Legal authorities if required by law.

5. Data Security We use appropriate security measures to protect your personal information. While we strive to protect your data, we cannot guarantee its absolute security.

6. Cookies Our website uses cookies to improve your browsing experience. Cookies help us understand how you use our site. You can set your browser to refuse cookies, but this may affect your ability to use some features of our website.

7. Your Rights You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to the processing of your data.
• Request the transfer of your data to another service provider.

8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy regularly.

9. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@hybridcontactsdirect.co.uk

10. Consent By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.